FAQ

Keeping our customers satified is our main priority, so feel free to ask us any questions at [email protected].

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 3-5 days of processing time. all orders on average are expected to be delivered between 15-20 days. while most deliveries will arrive on time, there may be delays or circumstances that our carriers may experience. For this reason, we can't guarantee an exact delivery date and time as this is the shipping company's responsibility. 

DO YOU SHIP WORLDWIDE?

Yes we ship worldwide and it's free shipping for all countries.

I WANT TO RETURN AN ITEM, WHAT DO I DO?

you can return an item within 30 days as long as it is unused, not damaged and in it's original packaging.

WILL I RECEIVE A TRACKING ORDER?

Yes, we provide tracking for every order and this will be available once your order is shipped. if you haven't received a tracking or require any help please do contact us at [email protected]

CAN I CANCEL MY ORDER?

Yes you can cancel your order without being charged. However, you must cancel it 24 hours after creating the order for the cancellation process to be applied. if the order has been shipped, you can email us at [email protected] to help cancel your order. 

STILL NEED HELP?

Feel free to contact us if you need any help or questions at [email protected] in the contact page.